PRIVACY NOTICE

Last Updated: 11/17/2025

This Privacy Policy explains how Neighborhood Sports Club (“NSC,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information in connection with our website, booking systems, leagues, pickup sessions, rentals, communications, and all related services (collectively, the “Services”).

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information Provided by You

Name
Email address
Phone number
Date of birth or age (to confirm eligibility)
Emergency contact information
Payment information (processed through third-party providers)
Account login information
Team or league affiliations
Waiver signatures
Communications sent to us (email, forms, messages)

1.2 Automatically Collected Information

When you visit our website or use digital Services, we may automatically collect:

IP address
Device information
Browser type and version
Pages visited
Booking activity
Session data (time, date, duration of visit)
Cookies and similar technologies

1.3 Payment Information

All payment data is processed by secure third-party payment processors.
NSC does not store or directly process full credit card numbers.

1.4 Images, Photos, and Video

NSC may capture photos or videos at our facility during games, events, or programs.
Participants may appear in this media unless they opt out in writing (see Terms of Service).

2. How We Use Your Information

We use personal information for the following purposes:

To operate, manage, and provide the Services
To process registrations, bookings, and payments
To communicate schedules, updates, cancellations, and operational information
To manage league rosters, standings, and eligibility
To respond to inquiries or support requests
To enforce facility rules and safety policies
To maintain secure access to accounts and bookings
To improve website functionality and user experience
For internal analytics and operational purposes
For permitted marketing or promotional communications (you may opt out at any time)

3. Sharing of Information

We do not sell personal information.
We may share information only with the following categories of third parties:

3.1 Service Providers

Including but not limited to:

Payment processors
Scheduling/registration platforms
Email or communication service providers
Website hosting and analytics services

These providers are permitted to use information only as needed to support NSC operations.

3.2 Legal Requirements

We may disclose information if required to:

Comply with applicable law or legal requests
Protect the rights, property, or safety of NSC, participants, or the public

3.3 Business Transfers

If NSC undergoes a merger, acquisition, or reorganization, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Maintain user sessions
Remember preferences
Analyze website traffic
Improve user experience

You may adjust your browser settings to block cookies, but certain features may not function properly.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission or storage is fully secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

Provide the Services
Comply with legal obligations
Resolve disputes
Enforce policies

Booking, waiver, and league-related data may be retained for operational and recordkeeping purposes.

7. Your Choices

7.1 Account Information

You may update or correct your account information by contacting us.

7.2 Marketing Emails

You may opt out of promotional emails at any time by clicking the unsubscribe link or contacting us.
Transactional and service-related communications may still be sent.

7.3 Media Opt-Out

Participants wishing to decline photo/video use must submit a written request prior to participating.

7.4 Access or Deletion Requests

You may request access to or deletion of your personal information by contacting us.
Requests will be handled in accordance with applicable law.

8. Children’s Privacy

Our Services are not directed at children under 13.
We do not knowingly collect personal information from children under 13 without parental consent.
Parents or guardians may request deletion of a minor’s information at any time.

9. Third-Party Websites

Our website or communications may include links to external websites.
NSC is not responsible for the privacy practices of third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the “Last Updated” date.
Continued use of the Services constitutes acceptance of any changes.

11. Contact Information

For questions about this Privacy Policy or your personal information, contact:
team@neighborhoodsc.com